Returns & Exchanges
| Return Type | Allowed Time Period |
|---|---|
| Refund | 15 days from when order was received |
| Store Credit | 15 days from when order was received |
| Ring Size Exchange | 30 days from when order was received |
| WARRANTY: Defective/Damaged Exchange (for same item only) |
30 days from when order was received |
IMPORTANT:
- We do not refund original shipping charges (if any).
- Items returned outside the allowed time period will NOT be processed and may be disposed of due to the prohibitive costs of handling and shipping.
- If exchange is being requested, we will do our best to make the exchange. In the event the desired item (or ring size) is out of stock, a refund will be issued.
- Returns are processed within 5 days upon receipt of your package.
Phone: 1-888-727-4877 (or 505-888-1805)
Email: info@TurquoiseNetwork.com
Hours: Monday to Friday, 11am to 4pm (Mountain Time)
Address: 5815 Menaul Blvd NE, Albuquerque, NM 87110 USA